Gambling at Oasis88 should always be an enjoyable form of entertainment. We take our responsibility to Malaysian players seriously — which is why we have built a comprehensive set of tools, policies, and resources to help every member play within their means, stay in control, and access support when they need it.
At Oasis88, we believe that responsible gambling is not a disclaimer — it is a design principle. Every feature of our platform has been built with the awareness that a small number of players may develop problematic gambling habits, and that those players deserve a platform that notices, responds, and supports rather than simply processes their deposits.
Most of our members across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam enjoy Oasis88 the way it is intended — as a form of entertainment that adds excitement to watching EPL matches or Liga Super Malaysia fixtures, and that sits comfortably alongside their normal spending. For those members, our job is to keep the experience enjoyable and fair.
For the small number of members who feel that gambling is beginning to take more from them than it gives, Oasis88 has a clear position: we would rather lose a player's business than contribute to genuine harm. Our self-exclusion, deposit limit, and cooling-off tools exist precisely for this reason, and we actively encourage their use — there is no stigma attached and no friction deliberately placed in the way.
Important: Gambling involves financial risk. Never gamble with money you cannot afford to lose. Do not gamble to recover previous losses — chasing losses is a recognised warning sign of problem gambling. If at any point gambling stops feeling like entertainment, please stop and seek support.
All responsible gambling tools on Oasis88 are free to use, immediately effective, and available to every member — including those who have not yet identified a problem. Setting a deposit limit as a precaution is smart money management, not an admission of difficulty.
These features are available to all members at no cost. No justification is required — simply contact our24/7 Live Chat support team or manage them directly within your Account settings.
Set a daily, weekly, or monthly deposit cap in Malaysian Ringgit (MYR) that prevents you from depositing beyond the amount you have chosen. Limits take effect immediately. Requests to increase a limit are subject to a mandatory7-day cooling-off period before taking effect.
Set a maximum session duration — from 30 minutes to several hours — after which the Platform will automatically log you out. This tool helps prevent the loss of time awareness that can accompany extended gambling sessions.
Take a short break from gambling without permanently closing your account. Cooling-off periods can be set for24 hours, 7 days, 30 days, or 90 days. During this time, login access is suspended and no promotional communications will be sent.
Request permanent self-exclusion from Oasis88 at any time. Self-exclusion is activated immediately and removes your access to the Platform for a minimum of 6 months or permanently, depending on the option you select. All promotional communications cease immediately upon exclusion.
Enable regular on-screen prompts that remind you how long your current session has been and how much you have deposited or wagered during that session. Reality checks are a practical way to maintain awareness while playing.
Our 24/7 multilingual support team — available in English, Bahasa Melayu, and Mandarin — can connect you with appropriate support resources if you are concerned about your gambling. We treat all such conversations with complete confidentiality and no judgement.
Problem gambling can develop gradually and is often difficult to recognise from the inside. These are some of the most common warning signs identified by mental health and gambling support professionals. If several of these apply to you or someone you care about, please consider seeking support.
You are not alone. Gambling disorder is a recognised medical condition — not a character flaw. Help is available across Malaysia through Talian Kasih (15999), Befrienders KL (03-7627 2929), and other services listed below.
Spending more money on gambling than originally intended — regularly exceding self-imposed limits on deposits or bets.
Chasing losses — continuing to gamble in an attempt to recover money that has already been lost in a previous session.
Gambling with money set aside for essential expenses — rent, utilities, groceries, or loan repayments — particularly in Malaysian Ringgit amounts that cannot be comfortably absorbed.
Feeling restless, anxious, or irritable when unable to gamble, or when attempting to reduce or stop gambling activity.
Concealing gambling activity from family members, friends, or colleagues — including hiding deposit amounts, session duration, or wins and losses.
Borrowing money — or selling personal possessions — in order to fund gambling activity.
Gambling as a way to escape stress, anxiety, depression, loneliness, or other difficult emotions rather than as straightforward entertainment.
Neglecting work, study, family responsibilities, or personal health as a result of time and attention spent on gambling.
Contact our 24/7 Live Chat support team and request a deposit limit for your preferred period (daily, weekly, or monthly). State the maximum MYR amount you wish to deposit within that period. Your limit will be applied immediately to your account.
A cooling-off period temporarily suspends your access to Oasis88 without permanently closing your account. To activate one, contact our Live Chat support team and specify your preferred duration: 24 hours, 7 days, 30 days, or 90 days.
Self-exclusion is the most decisive responsible gambling tool available on Oasis88. Once activated, it cannot be reversed until the exclusion period has elapsed. To self-exclude, contact our Live Chat team at any time and request self-exclusion. You will be asked to confirm the duration option:
During any self-exclusion period, Oasis88 will use reasonable technical measures to prevent the creation of new accounts by the same individual.
Consider each question honestly. If you answer "yes" to two or more, please reach out to our support team or a gambling support organisation.
Oasis88 works alongside external support organisations to ensure that Malaysian players and their families can access professional, confidential help. All contact details below are plain text only and are provided for informational purposes.
Malaysia's 24-hour national social welfare helpline operated by the Ministry of Women, Family and Community Development. Offers confidential counseling and crisis support for a range of social and personal issues, including gambling-related difficulties.
A voluntary organisation providing emotional support to those in distress or experiencing crisis, including anxiety, depression, and other mental health challenges that may be associated with problem gambling behaviour.
A leading UK-based gambling support charity providing counseling, advice, and a national helpline for anyone affected by problem gambling — including friends and family members. GamCare also provides online chat and forum-based peer support.
The MMHA provides mental health education, advocacy, and referals to appropriate clinical support for Malaysians experiencing mental health challenges, including those arising from financial stress or compulsive behaviour disorders.
A worldwide fellowship of men and women who share their experience, strength, and hope with one another to recover from gambling disorder. Meetings are available in many countries and formats, including online and telephone-based meetings.
Our 24/7 multilingual support team can activate responsible gambling tools on your account immediately — including deposit limits, cooling-off periods, and self-exclusion. All requests are handled confidentially with no judgement.
Oasis88 enforces a strict minimum age requirement of21 years for all account holders. This age threshold — higher than the legal minimum in many jurisdictions — reflects our commitment to protecting young adults from potential gambling harm during a particularly vulnerable life stage.
Age verification is a mandatory step for all accounts and is completed through our KYC process using a valid government-issued identification document, such as a Malaysian MyKad or passport. We reserve the right to suspend any account where satisfactory age verification cannot be completed and to request verification at any stage of membership — not just at registration.
If you believe that a person under the age of 21 is using Oasis88, please report this to our support team at [email protected] (plain text — not a clickable link) or via Live Chat immediately. Any account found to belong to an underage individual will be permanently closed and all funds returned without penalty.
Parents and guardians are encouraged to use parental control software on shared devices to restrict access to online gambling platforms. Speak openly with young people in your household about the financial and personal risks associated with gambling.
All Oasis88 account holders must be aged 21 or above. This requirement applies to all players regardless of city, state, or payment method used — from Kuala Lumpur to Kota Kinabalu.
Under 21? You are not permitted to register or use Oasis88. Please close this page. If you need support for gambling-related issues, contact Talian Kasih at 15999 (free, 24 hours, Malaysia).
Every Oasis88 member has access to our full suite of responsible gambling tools at no cost, at any time. If you need to set a limit, take a break, or speak with someone — our support team is available 24/7 in English, Bahasa Melayu, and Mandarin.
For players aged 21 and above only. Gambling involves financial risk. If you need help: Talian Kasih 15999 · GamCare 0808 8020 133