At Oasis88, the privacy and security of your personal data is a core operational commitment — not a legal formality. This Privacy Policy explains in plain terms what data we collect, why we collect it, how we use it, who may access it, and the rights you hold as a data subject under applicable law.
Every piece of data transmitted between your device and Oasis88 — whether a login credential, a deposit instruction, or an account query — is protected by industry-standard TLS/SSL encryption at all times.
Oasis88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used exclusively to operate your account and deliver our services to you.
You have the right to access, correct, restrict, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within the applicable regulatory timeframe.
Member data is stored on access-controlled, encrypted servers with strict internal access policies. Only personnel with a documented operational need are permitted to access personal account information.
We collect only the data genuinely necessary to provide our services, comply with legal obligations, and keep your account secure. We do not collect data beyond these defined purposes.
Personal data is retained only for as long as required by law or necessary for the purposes stated in this Policy. Account data is deleted or anonymised upon account closure in accordance with applicable retention obligations.
This Privacy Policy (the "Policy") describes how Oasis88 (referred to herein as "Oasis88", "we", "us", or "the Company") collects, processes, stores, transfers, and protects personal data in connection with your use of the Oasis88 online casino and sportsbook platform located at https://oasis88.cam (the "Platform") and all associated services.
Oasis88 is committed to protecting the privacy of all Members and visitors to the Platform. This Policy has been prepared in accordance with applicable data protection legislation and international best practices for online gambling operators. It applies to all personal data processed in connection with your Oasis88 account, including data collected during registration, during the course of your membership, and upon account closure.
By registering an account on Oasis88, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not register an account or use the Platform.
This Policy should be read alongside Oasis88's Terms & Conditions and Responsible Gambling Policy, each of which forms part of the binding agreement between you and Oasis88.
The following definitions apply throughout this Privacy Policy:
Oasis88 collects personal data through several channels: directly from you during registration and account use; automatically through your interaction with the Platform; and from third-party sources where permitted by law. The categories of data we collect include the following:
Full legal name, date of birth, nationality, residential address (including city and postcode), email address, and telephone number. This data is required to create and maintain your Oasis88 account and to fulfil our legal obligations.
Copies of government-issued identification documents (e.g., MyKad, passport), proof of residential address, and payment method verification documents. This data is collected to comply with anti-money laundering obligations and to verify player eligibility. Members from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other Malaysian locations are subject to the same KYC requirements.
Bank account details, e-wallet identifiers (including Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong accounts used for deposit or withdrawal), transaction amounts, dates, and reference numbers. Cryptocurrency wallet addresses associated with BTC or USDT deposits are also recorded.
Records of bets placed, games played, wager amounts, winnings, bonus redemptions, and session activity on the Platform. This data is used for account management, bonus administration, responsible gambling monitoring, and regulatory reporting.
IP address, device type, browser type and version, operating system, referring URLs, pages visited, time spent on Platform pages, login timestamps, and geographic access location. This data is collected automatically through standard web analytics tools and server logs.
Records of all communications between you and Oasis88 customer support, including live chat transcripts (in English, Bahasa Melayu, or Mandarin), email correspondence, and any complaints or dispute submissions lodged through official channels.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Account creation, identity verification | Duration of account + 5 years |
| KYC Documents | AML compliance, age verification | 5 years post account closure |
| Transaction Records | Financial audit, fraud prevention | 7 years (regulatory requirement) |
| Gameplay Data | Responsible gambling monitoring | Duration of account + 3 years |
| Technical Logs | Security, fraud detection | 12 months rolling |
| Support Records | Dispute resolution, quality assurance | 3 years post last contact |
Oasis88 processes your personal data for the following specific purposes:
Oasis88 processes personal data only where a valid legal basis exists for doing so. The legal bases upon which we rely are as follows:
Oasis88 does not sell, rent, or otherwise transfer your personal data to third parties for their independent marketing or commercial purposes. Your personal data may, however, be disclosed to the following categories of recipients in the circumstances described below:
Data necessary to execute your transactions — including deposit and withdrawal instructions — is shared with approved payment service providers, including DuitNow operators, FPX network participants, e-wallet platforms (Touch 'n Go eWallet, Boost, GrabPay), Malaysian banks (Maybank, CIMB, Public Bank, Hong Leong), and cryptocurrency processing services. All payment partners are contractually obligated to process data solely for the stated transaction purpose.
We work with third-party KYC verification providers to automate elements of the identity verification process. These providers receive only the minimum data necessary to complete verification and are bound by strict data processing agreements.
Our casino and sportsbook operations rely on third-party game studios, live dealer providers, and technology vendors. Limited gameplay and technical data may be shared with these providers to the extent necessary to deliver their services on the Platform. All such providers are bound by contractual data protection obligations.
Oasis88 may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts of law where required by applicable law, court order, or regulatory directive. Such disclosures are made strictly within the scope of what is legally required.
Where a Member has voluntarily enrolled in a self-exclusion programme or where Oasis88 has reason to believe a Member requires responsible gambling intervention, limited data may be shared with approved responsible gambling organisations to facilitate that support.
No Data Sales: Oasis88 has never and will never sell personal data to third-party advertisers, data brokers, or marketing platforms. This commitment is absolute and is reflected in our contractual arrangements with all third-party service providers.
The Oasis88 Platform uses cookies and similar tracking technologies to operate core Platform functionality, improve user experience, and — where consent has been granted — to support analytics and personalised content delivery.
You may manage or withdraw your consent to non-essential cookies at any time through your browser settings or device privacy controls. Please note that disabling functional or analytics cookies will not affect your ability to access core Platform features.
Oasis88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory retention obligations, and to resolve disputes or enforce our contractual rights. The specific retention periods applicable to each data category are set out in the table in Section 3 of this Policy.
Upon the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation rather than deletion is applied, the anonymised data may be retained for statistical and research purposes without restriction, as it can no longer be attributed to any identifiable individual.
Members who close their Oasis88 accounts should note that certain categories of data — particularly transaction records and KYC documentation — are subject to mandatory regulatory retention periods that require Oasis88 to retain them beyond the date of account closure. Oasis88 has no discretion to override these mandatory retention obligations.
Subject to applicable law and the limitations set out herein, you have the following rights with respect to your personal data held by Oasis88. To exercise any of these rights, please contact our support team via Live Chat or by email at [email protected] (plain text — not a clickable link).
Request a copy of the personal data Oasis88 holds about you, along with details of how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data held on your Account without undue delay.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that Oasis88 restrict the processing of your personal data in certain circumstances, such as while a dispute over data accuracy is being resolved.
Request a structured, machine-readable copy of the personal data you have provided to Oasis88, for transfer to another service provider where technically feasible.
Object to the processing of your personal data where it is based on legitimate interests, including objection to direct marketing communications at any time.
Oasis88 will acknowledge all data subject requests within five (5) business days and will endeavour to fulfil requests within thirty (30) calendar days, subject to identity verification of the requestor. Where a request cannot be fulfilled in full — for example, due to mandatory legal retention obligations — Oasis88 will provide a written explanation of the specific limitation that applies.
Oasis88 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
Member Responsibility: While Oasis88 takes every reasonable step to protect your data, the security of your Account also depends on you maintaining a strong, unique password and not sharing your login credentials with any third party. If you suspect your Account has been compromised, contact our support team immediately via Live Chat.
The Oasis88 Platform is strictly intended for individuals aged 21 years and above. Oasis88 does not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory component of the account registration and KYC process.
If Oasis88 becomes aware that personal data has been collected from an individual under the age of 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered an account on Oasis88, please contact our support team immediately at [email protected] (plain text — not a clickable link).
Parents and guardians are encouraged to make use of internet parental control tools and to speak openly with young people in their care about responsible internet use and the risks associated with online gambling.
Oasis88 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable data protection law, changes in our operational practices, or changes to the services we provide. All updates will be published at https://oasis88.cam/privacy-policy with a revised "Last Updated" date at the top of the document.
Where changes are material — meaning they substantively affect how your personal data is processed or the rights available to you — Oasis88 will provide advance notice via email to the registered address on your Account and/or via a prominent notice displayed on the Platform, allowing you a reasonable opportunity to review the changes before they take effect.
Your continued use of the Oasis88 Platform following the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not agree with the revised Policy, you should cease using the Platform and contact our support team to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data Oasis88 holds about you, please contact our data protection team through any of the following channels:
When submitting a formal data subject rights request (access, rectification, erasure, portability, restriction, or objection), please include your registered email address, a description of your request, and sufficient identity verification information to allow Oasis88 to locate your account and confirm your identity. This is required to protect against fraudulent requests made in your name.
This Privacy Policy was last reviewed and updated on 1 January 2026. Oasis88 recommends that all Members review this Policy periodically. For related information, please refer to our Terms & Conditions and Responsible Gambling Policy.
Oasis88 is built on a foundation of trust, transparency, and genuine respect for your privacy. Half a million Malaysian players choose Oasis88 knowing their data is protected, their winnings are secure, and their rights are respected.
For players aged 21 and above only. Gambling involves financial risk. Please review our Responsible Gambling page before playing.